Privacy policy
Last updated: November 12, 2026
Our privacy obligations
Visazone Immigration Inc. handles personal information in line with the Personal Information Protection and Electronic Documents Act (PIPEDA). We collect only what we need to respond to your request or provide our services, and we use it only for that purpose unless you agree otherwise.
What we collect through this website
The details you enter in the consultation form: your name, email address, phone number, the service you are interested in and your message. Please do not send identity documents, passport numbers or financial records through the form. To limit automated submissions, the form uses a security token and a short-lived, hashed connection identifier. This website does not use analytics, advertising or tracking cookies.
Who has access
Your request is stored in a restricted administration area and emailed to the Visazone team. It is held by our website host, Hostinger, and our email and video-call provider, Google Workspace, who process it only on our behalf. Some of these providers store data outside Canada, where it may be accessed under the laws of that country. We do not sell or share your information for marketing.
Online consultations
Consultations are held by Google Meet. We do not record them. Notes from the consultation, and the consultation agreement you sign beforehand, are kept in your client file.
How long we keep it
If a consultation request does not lead to a consultation or a client file, we delete it after 12 months. Client files, including consultation records, are kept for at least six years after the file is closed, as the College of Immigration and Citizenship Consultants requires, and then securely destroyed.
Your rights
You may ask to see, correct or delete your information, or withdraw your consent, by contacting us at info@visazone.ca, +1 647 382 7200, or by mail at 33 Sheppard Avenue East, Toronto, Ontario M2N 7K1. If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada.